About Us
Brankas is solving the “last mile” for Open Finance in emerging economies. Since launching in Indonesia in 2017, Brankas is now the leading Open Banking technology provider in Southeast Asia. Brankas’ technology empowers banks, fintech partners and users to build and activate real-time and secure APIs for payments, identity, transaction data, and more.
Our vision is to make modern financial services available to everyone.
Job Title:Account Executive
Hiring Manager: Growth Manager
Location: Remote (Philippines)
Account Executive role is the point person that manages non-enterprise potential/existing customers from Acquisition, Onboarding to Retention funnel. To ensure good relationships with our non-enterprise clients, acquire the right customers for the right product, ensure a seamless onboarding experience and finally to actively use our products and potentially upsell more products for better product stickiness.
- Success looks like growing the total number of MSME and SME customers using our products
- Learn the clients needs, understand their use cases and have an in-depth knowledge of Brankas API and product stack, to successfully sell Brankas’ products to our non-enterprise clients.
- Minimize non-enterprise registered clients time on Sandbox, and successfully expediting their go-live whilst providing a seamless onboarding experience.
- To engage and educate our registered non-enterprise customers during onboarding and ensure maximum utilization of Brankas’ products suite.
- Successfully upsell other Brankas products to existing non-enterprise customers to increase Product stickiness, and ensure their utilization of the new product.
- Listens and actively document our customers feedback and concerns, and feed it back to the Product Managers for possible improvements.
- Work closely with Acquisition and Control Center Product Managers to supply insight on the frictions that non-enterprise clients face during registration and onboarding for further improvements
- Prevent churn of customers that have already gone live on Brankas’ platform.
You may be a good fit if:
- You have 2 years of experience in Sales/Onboarding and account management
- You demonstrate a can do attitude and sense of ownership
- You are experienced in project management, managing clients expectations and cross-functional internal stakeholders
- Fluent in Bahasa Indonesia and English
- Bonus point if: you have experience working in banking and finance
Why join us?
- 100% remote work
- Leaders in Open Banking/Open Finance in South Asia
- TOWN leave policy (paid time off)
- Outstanding teammates who want to celebrate your success.
- Competitive Salary + Benefits + Flexible working hours.
- Mentorship & Guidance.
- Excellent leadership and network of individuals.