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Customer Success Partner - PH

About Us

Brankas is solving the “last mile” for Open Finance in emerging economies. Since launching in Indonesia in 2017, Brankas is now the leading Open Banking technology provider in Southeast Asia. Brankas’ technology empowers banks, fintech partners and users to build and activate real-time and secure APIs for payments, identity, transaction data, and more.

Our vision is to make modern financial services available to everyone.

Job Title: Customer Success Partner
Hiring Manager: Head of Implementation & Customer Success
Location: Remote (South Asia)

What do you get to do?
The Customer Success Partner (CSP) is the face of Brankas for their assigned customers. The role of the CSP is to drive the following:

What do we look for in you?

You have a proven record of successful account management and are a proactive learner and creative problem solver who thrives in a fast-paced environment. You enjoy interactions that lead to ultimate customer success and satisfaction. You focus on details, particularly with communication, follow-up and documentation and you delight in exceeding customer expectations. You bring:

Role Requirements:

Why join us?